May 14, 2020

My Closing Arguments

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The May 19 primary election is just around the corner. Voter pamphlet statements have gone out, and people have received their ballots. Many have even turned them in by now. Yard signs are up, and so are field signs. Campaign websites are filled with content, candidate social media pages are active and voters’ mailboxes are flooded with election-related materials. The…

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April 28, 2020

Customer Service as a Top Priority

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At the end of the day, the purpose of every public organization should be to improve the quality of life for the citizens it serves. But far too often, it seems that the politicians and bureaucrats in government agencies prioritize pet projects over their residents’ needs. Throughout my careers in both the public and private sector, I’ve placed an emphasis…

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