30 March 2021
Tipping Fee Tipping Point.
Metro is up to its same old tricks. And we need to tell them to stop it.
Metro is overcharging for residential garbage and the Clackamas County Commission can put an end to this by simply amending the county code to pass on reduced Metro fees to the residential customers that are being overcharged.
We need your voice of support to help correct this violation.
This time last year, I was campaigning for chair of the Clackamas County Board of Commissioners on a platform of fiscal responsibility. That included a pledge to county residents to ensure they get what their tax dollars are paying for.
I also ran on the need for the board of commissioners to put the county and its residents before those of outside entities like Metro.
Voters agreed with my stances, and I won the chair position outright in the May 2020 primary election. But even though county residents had expressed their desire for more responsible handling of their hard-earned money, I’m still faced with resistance from agencies, public employees with agendas and some of my fellow commissioners.
First, I fought to repeal the vehicle registration fee that the previous board of commissioners imposed without adequate public process. Now, I’m taking on Metro, as all indications are that it’s up to the same old shenanigans when it comes to your money.
Metro operates a dump in Clackamas County. Whenever a hauler goes to dump garbage there, it pays a tipping fee to Metro of just under $100 per ton.
The county grants franchises for trash collection services and its board of commissioners establishes a waste management fee to set the limit on what the franchisee may charge to customers.
But it turns out that Metro is charging garbage customers in the county more than the service costs to provide. Even worse, Metro is paying the contractors who actually provide the service less than they’re supposed to. Documentation exists to prove these claims.
This is in direct violation of Metro’s charter. Section 15 of that document states that “charges for the provision of goods or services by Metro may not exceed the costs of providing the goods or services.” As such, the tip fee is illegal and must be reduced to a charge that is in a legal amount more in line with the cost of providing those services.
Metro’s dubious practice was challenged in court by a couple of county residents. In response, Metro had an attorney file a motion to dismiss the lawsuit on the grounds that Clackamas County residents lack standing in the matter. In other words, Metro used your tax dollars to pay an attorney to tell a judge that it’s none of your business if you don’t get the services you’re paying for.
An argument made by Metro’s taxpayer-funded attorneys states that even if the tipping fee is reduced, there is no guarantee the savings will be passed on to county residents. To me, this is nothing more than a cop-out and an attempt by Metro to avoid accountability.
In response, I’m putting an ordinance before my fellow commissioners. If passed, it will amend the county’s code to state that if Metro reduces or is required by a court to reduce its tip fee, the waste management fee shall be reduced for customers on a dollar-by-dollar basis.
The first hearing of this proposed ordinance is scheduled for Thursday, April 1 at 10 a.m. A second reading is tentatively scheduled for two weeks later, on April 15.
I’m doing everything I can to look out for the ratepayers and taxpayers in Clackamas County, but I need your help to do so. Any citizens who agree that we should be getting what we pay for out of Metro is strongly urged to participate and testify in favor of the ordinance.
Taking on Metro is no small task, but it’s one I know we can take on together. Help me hold this agency accountable to, and for, every resident of Clackamas County.
30 April 2020
Government Exists to Serve the People
It is clear by now that the coronavirus pandemic and resulting economic shutdown is going to hit people and businesses right in their pocketbooks. What can government do to ease the pain for the average family from economic ruin?
The generous unemployment benefits from the federal government will help in the short term, but there’s a higher picture to consider. Suspend the newly enacted taxes that were passed or considered by three levels of government.
Clackamas County residents are looking at having to pay several new taxes and fees being implemented by multiple layers of government. Despite the hardships being faced by many of our citizens, they can expect to give more of their hard-earned dollars to Clackamas County, Metro and the State of Oregon whether you are employed or not.
Clackamas County residents spoke loudly and clearly a few years back when they rejected an increased vehicle registration fee with 64 percent of the vote. Despite that, the current Board of County Commissioners and Chair Jim Bernard worked behind closed doors and without public input to increase the fee anyway.
Metro, a regional agency with a poor track record of effectively managing taxpayer dollars, is insisting that voters approve yet another tax in the upcoming May 19 election for homeless services. At this rate we all will be homeless. Tax increases are being shoved on us while businesses remain shut by government and residents have been told for weeks to stay in their homes.
Instead, plans were made to continue increasing taxes and growing and expanding state and local government. An entirely new tax was passed. The 2019 legislative session passed the Corporate Activities Tax (CAT), which assessed businesses based on their gross sales. It is coming due now.
But anyone who has ever run a business knows that some operate on very slim margins. That method of taxation doesn’t take into account the overhead that businesses have. Some have high volumes of sales with slim profit margins on each sale. Others have higher profits on smaller numbers of sales. But all of those businesses are treated the same under the CAT. The worst thing about the CAT is that it is applied regardless of whether a business is profitable. In short, a business can lose money and still owe the tax.
During the last few years of economic expansion, the State of Oregon saw record revenues flowing into its coffers. For instance, money was not spent on new computers for filing of the sudden surge in unemployment claims. Nor was there much discussion over the past few legislative sessions of providing tax relief for businesses, individuals or families. A few years back, the federal government gave money to Oregon for computer upgrades. The money vanished where?
Meanwhile, Clackamas County ran up huge budget deficits for the preceding two years while record taxpayer revenues were gathered. Metro, likewise, laid off 40 percent of its workforce due to the closure of its public venues. And they still want to tax us.
Clackamas County, Metro and the State of Oregon exist to serve the taxpayers who fund their budgets, and not the other way around. All three of these entities should be working to make life easier for taxpayers and entrepreneurs, not more difficult.
Unfortunately, the people who are elected to leadership positions in all three of those organizations are more worried about growing government than they are about protecting taxpayers.
As the next chair of the Clackamas County Board of Commissioners, I will help guide the county through this and any other crisis over the next few years with an approach based on customer service. There’s sane no reason that struggling businesses and families should be facing multiple additional layers of taxation right now. The right action to take would be to reduce the amount of taxes and fees they’re paying until we can fully recover from the effects of this pandemic.
28 April 2020
Customer Service as a Top Priority
At the end of the day, the purpose of every public organization should be to improve the quality of life for the citizens it serves. But far too often, it seems that the politicians and bureaucrats in government agencies prioritize pet projects over their residents’ needs.
Throughout my careers in both the public and private sector, I’ve placed an emphasis on customer service. It’s the same approach I intend to take as the next chair of the Clackamas County Board of Commissioners.
Customer service was critical back when I was owning and operating businesses. My husband and I ran a historic bed and breakfast hospitality site in Molalla. We always made sure that our customers received the experience that they expected and were happy with the service we provided them.
In the private sector, failure to meet customers’ expectations usually means having to close your doors. If you raise your prices too high, customers will take their business elsewhere. If you aren’t responsive to what your customers want, you won’t have any more of them.
Somehow, people in the public sector often have a completely different attitude. They seem to forget that they are there to serve the public, and not the other way around.
As a longtime resident of Clackamas County, I’ve become increasingly dissatisfied with the level and quality of service being provided by those who are supposed to be leading us. It’s one of the biggest reasons I’m running for commission chair.
Residents’ quality of life is eroding in many key areas. To put it simply, Portland’s problems seem to be making their way over to Clackamas County, with the tacit encouragement of our county board of commissioners and its chair. Instead of focusing taxpayer resources on solutions that could solve some of those problems, our county politicians are demanding more taxes be paid to them and other organizations like Metro. No private business would survive by conducting itself that way.
Take transportation, for example. The county has a big backlog of roads that need to be better maintained. Good customer service would dictate that the county start fixing potholes. Commute times continue to grow as Portland area traffic gets worse over time. Are there any plans to build new roads? Sadly, there are not. It isn’t even being discussed. And given current county political leadership, I don’t expect that to change any time soon.
The answer to our road quality and traffic problems isn’t to continue pouring billions of dollars into inefficient light rail systems that most residents don’t use and never will. It isn’t to charge residents tolls to drive on existing roads that their tax dollars have already paid for. Not only is that a failure of leadership, but it’s bad customer service. Clackamas County residents deserve better than that.
County leadership needs to do a better job of being responsive to citizens’ concerns, rather than viewing them as sources of additional revenue. As chair of the Clackamas County Board of Commissioners, I intend to put the customer service of county residents at the forefront of every decision I make.